About this task
Busying out the voice channels takes all channels out of service. Calls are not forwarded to out of service channels. You can also busy out one or more individual channels.
Note Do not busy out all voice channels at once. Busying out all of the channels at once can leave no channels available on the system to accept incoming calls.
To busy out voice channels:
Procedure
- Go to the Busyout of Voice Equipment page.
- Complete the fields on this screen using the information provided on the Busyout of Voice Equipment page.
- Click Busyout.
- When the state change is complete, the system displays the Busyout of Voice Equipment results page.